The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
General
Non-smoking property
Wi-Fi
Parking
Front desk
Lift
Coffee shop
Electric vehicle charging station
Sports & Fitness
Cycling
Golf course
Guest Parking
Electric kettle
Services
Room service
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Flip chart
Spa & Leisure
Indoor swimming pool
Jacuzzi
Room features
Adjoining rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Sofa bed
Bathroom
Bath/ Shower
Towels
Bathrobe
Self-catering
Electric kettle
Media
Cable/ Satellite television
Direct dial telephone
Show more
Location
4 English Street,
Carlisle (Cumbria),
United Kingdom,
CA3 8HZ,
Cumbria
Map view
street view
4 English Street,
Carlisle (Cumbria),
United Kingdom,
CA3 8HZ,
Cumbria
City landmarks
Collier Lane
Vue Cinema
740 m
Milbourne Street
The People First Conference Centre
670 m
3 Hartington Place
Gallery Number Three
770 m
Museum
Cumbria's Museum of Military Life
1.2
km
Stadium
Brunton Park
1.7
km
Park
Bitts Park
610 m
Store
House of Malt
600 m
Thornb Moor
Knoxwood Wildlife Rescue Centre
830 m
Church
St. Paul's church
830 m
Church
Our Lady Of Eden Catholic Church
830 m
Church
Church of St Michael
1.5
km
Mosque
Carlisle Islamic Mosque Centre
1.5
km
Brampton Road
Eden Bridge Gardens
2.0
km
Train Station
Hammonds Pond Railway
2.5
km
Houghton Hall Garden Centre
A World in Miniature Museum
2.9
km
Farm
Walby Farm Park
5.9
km
Nearby
Castle
Carlisle Castle
520 m
Church
Carlisle Cathedral
160 m
Museum
Tullie House Museum And Art Gallery
280 m
Mall
The Lanes Shopping Centre
380 m
Peter Street
Carlisle Contemporary Arts
320 m
1B Finkle Street
Weft Studio
340 m
Restaurants
Whytes Cafe Bar
110 m
1 Carlyles Court St Mary's Gate
The Kings Head
70 m
Fisher Street
The Arches Coffee House
100 m
21 Fisher Street
Mcdonald's Restaurants
140 m
56-58 Scotch Street
Muffin Break
250 m
The Lanes
The Fat Cow
140 m
UNIT 48
Romano Pizzeria
280 m
Scotch Street 55 - 56 The Market Hall
Henri's Totally Scrumptious
160 m
4 Market Arcade Scotch Street
Mammas Fish Restaurant
230 m
19 Scotch Street
Coconut T
210 m
CARLISLE MARKET Scotch Street
The Fryery
420 m
29 Scotch Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Luxurious rooms
Helpful staff
Limited dining options
Basic salads
8.2/10
Great
Rooms
8.5
Location
9.4
Service
9.0
Dining
7.1
Guest reviews
8.2/10
based on 12 reviews
4/5
based on 1423 reviews
8.0
8.0/10 based on 4310 reviews
#12 of 21 hotels in Carlisle based on Tripadvisor
Harrison
United States,
March
2024
8.6/10
I had a wonderful stay at this hotel. The location was perfect, right in the town center with easy access to everything. The rooms were cozy and well-equipped, and the service was top-notch. However, the dining options were a bit limited, and the price could be considered a bit high for some travelers.
Rooms
9.0
I loved the rooms at this hotel. They were spacious, clean, and had all the amenities I needed for a comfortable stay.
Service
9.0
The service here was exceptional. The staff, especially the duty manager, were incredibly helpful and went above and beyond to ensure my stay was enjoyable.
Location
10.0
The hotel's location couldn't be better. It's right in the town center, close to the castle, and within walking distance to everything you could possibly need.
Dining
7.0
The dining experience was satisfactory. The food served was delicious, but I wished there were more varied options available.
Facilities
8.0
The facilities at the hotel were great. Everything was well-maintained, and I especially enjoyed the welcome drink upon arrival.
Steve
United Kingdom,
March
2024
8.6/10
I had a fantastic stay at this hotel! The location is amazing, right in the center of town with shops and attractions nearby. The rooms were cozy and had everything I needed, but the dining options were a bit lacking. The service was exceptional, and the duty manager really went above and beyond to make sure we had a great stay.
Rooms
9.0
The room was comfortable with a large bed and a large TV.
Service
9.0
The staff was incredibly helpful, especially the duty manager who made our stay extra comfortable.
Location
10.0
The hotel is right in the center of the city, making it convenient to explore and access shops and attractions.
Dining
7.0
The dining experience was pleasant, but I wish there were more options available.
Facilities
8.0
The facilities were top-notch and added to the overall enjoyment of the stay.
Harold
United Kingdom,
February
2024
7.6/10
I found the hotel to be conveniently located right in the town center, making it easy to explore the main tourist attractions. The rooms were comfortable and well-equipped, but the surrounding area seemed a bit run-down. The service was exceptional, with the duty manager going above and beyond to ensure our stay was enjoyable. The dining experience with Italian strata was a highlight, although the facilities were somewhat lacking. Overall, a good value for the price paid.
Rooms
8.0
The room was cozy with a comfy bed and a lovely rainfall shower.
Service
9.0
The staff, especially the duty manager, was incredibly helpful and attentive, making our stay very comfortable.
Location
8.0
The hotel's location in the town center was very convenient for exploring the city's main attractions.
Dining
7.0
The dining experience with the included Italian strata was delightful.
Facilities
6.0
While the hotel lacked some facilities, the overall experience was still pleasant.
Philip
United Kingdom,
January
2024
8.2/10
The hotel is ideally located in the main City square of Carlisle, making it convenient for exploring the area. The rooms are spacious and equipped with a large bed, amenities, and a luxurious rainfall shower, providing a comfortable stay. The service from the duty manager was exceptional, going above and beyond to ensure a comfortable stay.
Rooms
8.0
The rooms are spacious and feature a large bed, amenities, and a luxurious rainfall shower.
Service
9.0
The duty manager was incredibly helpful, and the overall service was commendable.
Location
9.0
The hotel's location in the main City square of Carlisle is convenient for exploring the area.
Dining
7.0
No specific details provided about the dining experience.
Facilities
8.0
No specific comments on the facilities, but likely to be well-equipped based on the service received.
Victor
United States,
December
2023
8.4/10
I stayed at this hotel and had a wonderful experience. The rooms were clean and comfortable, and the staff was extremely helpful and went out of their way to make our stay comfortable. The central location made it convenient for exploring the city, but the noise from the car park at the rear was a minor downside. The dining experience was enjoyable, especially the homemade ice cream. The facilities offered added to the overall positive experience.
Rooms
8.0
I loved the rainfall shower and the comfy bed in the room.
Service
9.0
The service was top-notch, with the duty manager being particularly helpful. Room service and dry cleaning were also convenient.
Location
9.0
The hotel is really right in the town center, making it easy to access everything.
Dining
8.0
I enjoyed the included dining options, especially the homemade ice cream.
Facilities
8.0
The hotel offers nice facilities that add value to the stay.
Anne
United States,
December
2023
8.6/10
The hotel is located right in the heart of Carlisle, making it convenient for exploring the city. The rooms are spacious and come with all necessary amenities, though the price could be better. The service was exceptional, with the duty manager going above and beyond to ensure a comfortable stay. The dining options were limited but satisfactory. Facilities were modern and well-maintained.
Rooms
8.0
The rooms were spacious and equipped with all necessary amenities.
Service
9.0
The service was exceptional, and the duty manager was very helpful.
Location
10.0
The hotel is right in the heart of the city, close to main tourist attractions.
Dining
7.0
The dining options were limited but satisfactory.
Facilities
9.0
The facilities were modern and well-maintained.
Marilyn
United States,
September
2023
8.2/10
The hotel is centrally located in the main City square of Carlisle, making it convenient for exploring the town. The rooms are spacious and luxurious, offering a great view of the city. However, the dining options were limited and the Wi-Fi had an additional charge.
Rooms
9.0
The rooms were spacious and luxurious, offering a great view of the city.
Service
9.0
The staff was very helpful, especially the duty manager who went out of his way to ensure our comfort during our stay.
Location
8.0
The hotel is located in the main City square of Carlisle, which is perfect for exploring the town.
Dining
7.0
The dining options were limited, which was a bit disappointing.
Facilities
8.0
The hotel offers all amenities for a comfortable stay.
Geoffrey
United Kingdom,
August
2023
7.8/10
The hotel offers a fantastic stay with spacious rooms featuring large TVs and comfortable 'king-sized' beds. The service is top-notch with the duty manager going above and beyond to ensure a comfortable stay. The central location near the cathedral makes it convenient for exploring the city. However, the dining options are limited, and some facilities could use an upgrade.
Rooms
8.0
The rooms are equipped with large TVs and comfy 'king-sized' beds.
Service
9.0
The staff, including the duty manager, are incredibly helpful and accommodating.
Location
9.0
The hotel's central location near the cathedral is ideal for exploring the city.
Dining
6.0
The dining options are somewhat limited.
Facilities
7.0
Overall, the facilities could use some improvement.
Sidney
United States,
June
2023
8.6/10
I had a wonderful stay at this hotel. The location is fantastic, right in the heart of Carlisle with easy access to the city's attractions. The rooms were spacious and modern, and the service was top-notch. However, the dining options were limited, and the price was a bit higher than expected.
Rooms
9.0
The rooms were spacious and modern, providing all the amenities I needed for a comfortable stay.
Service
9.0
The staff was extremely helpful and the duty manager went out of his way to ensure a comfortable stay.
Location
10.0
The hotel is perfectly located in the very center of the city, making it convenient to explore Carlisle and enjoy the nightlife.
Dining
7.0
The dining experience was decent with some homemade preserves, but I would have liked more variety in the menu.
Facilities
8.0
The hotel offered great facilities, including room service, dry cleaning, and a welcome drink upon arrival.
Willie
United States,
May
2023
9.0/10
The hotel is perfectly situated in the heart of the city near the cathedral, offering a bustling location with easy access to the market place. The rooms are beautifully appointed, boasting a comfy bed, a luxurious rainfall shower, all necessary amenities, and a large TV for entertainment. The service is exceptional, with the duty manager going out of their way to ensure a comfortable stay. While the dining provided fish and chips, it was not included which could be seen as a drawback. Overall, the hotel offers a fantastic location and top-notch service.
Rooms
9.0
The rooms are well-equipped with a comfy bed, a delightful rainfall shower, all the amenities you need, and a large TV for entertainment.
Service
9.0
The service was outstanding, with the duty manager ensuring a comfortable and pleasant stay for us.
Location
10.0
The hotel's prime location in the heart of the city near the cathedral and market place made exploring the city a delight.
Dining
8.0
The dining experience offering fish and chips was enjoyable, although it was not included in the stay.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable and convenient stay.
Henry
United Kingdom,
May
2023
8.2/10
The hotel is perfectly situated in the heart of Carlisle, making it convenient for exploring the city. The rooms are spacious and come with great amenities, but some noise from the busy city center can be heard. The service was exceptional, with attentive staff always ready to assist. However, the dining options were limited, and the facilities could use some updating.
Rooms
8.0
The rooms are spacious and well-equipped with all necessary amenities, including a rainfall shower and a large comfy bed.
Service
9.0
The service was top-notch, with the duty manager going out of his way to ensure a comfortable stay. Room service and dry cleaning services were also prompt and efficient.
Location
10.0
The hotel is centrally located in Carlisle, placing it right in the midst of the city center near the cathedral. Perfect for easy access to all attractions.
Dining
7.0
The dining options were limited, but the included laksa dish was a flavorful delight. More variety would be appreciated.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, but some areas might benefit from renovation to enhance the overall guest experience.
Kenneth
United Kingdom,
May
2023
8.6/10
My stay at the hotel was fantastic! The location couldn't be better, right in the heart of the city near the cathedral, and close to everything I needed. The rooms were incredibly comfortable with the large bed and rainfall shower, but the TV was a bit small for my liking. The service was top-notch, especially the duty manager who truly made my stay comfortable. However, the dining options were limited, and the breakfast could use more variety. Overall, a great value for the price.
Rooms
9.0
The rooms were spacious and luxurious, with a large bed and a fantastic rainfall shower.
Service
9.0
The staff, including the duty manager, were incredibly helpful and really went out of their way to ensure my comfort throughout my stay. The room service and dry cleaning services were also very convenient.
Location
10.0
The hotel's location is unbeatable, right in the City Centre near the cathedral, making it easy to access all the main tourist attractions and amenities within a short distance.
Dining
7.0
The dining experience was satisfactory with decent options served, but I wished there was a bit more variety, especially with the salads which were a bit basic.
Facilities
8.0
The hotel facilities were modern and convenient, offering everything I needed for a comfortable stay.
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